I cannot log in
Find the row that matches what you see and try the steps in order.
Most problems are solved by switching browsers or logging in the same way you first signed up.
Solutions by symptom
| What you see | Try this |
|---|---|
| The Google login window does not open, or it says "not allowed" | Google blocks login when you open the link inside an app like KakaoTalk or Instagram. Choose "Open in another browser" from the menu at the bottom right (or top), or open mylifebook.kr directly in Chrome or Safari. Continue with Kakao works even inside the app. |
| I forgot my password | In the login window, click Forgot your password? → enter the email you signed up with → send the reset email. Open the link in the email within 1 hour. |
| The reset email does not arrive | Check your spam folder. Accounts created with Google or Kakao have no password, so no email is sent — log in with that button. |
| My password is right but I still cannot log in | Think back: did you first sign up with Google or Kakao? Even with the same email, you need to log in the way you signed up. |
| I logged in but cannot see my books | You may have come in another way (for example, a different Google account). Log out and log in again the way you first signed up. |
If it still does not work, email mylife@metalife.kr with the email you signed up with and what is happening — Contact us
Next chapter → I hit a limit
This chapter matches the screens as of 2026-10-09. Button names update automatically with the app.